How to exchange your SilverCanyonBoot.com purchase:
This is a two step process - return and reorder. Place a new order for your replacement item now by clicking on the product link within your account and simply return the item as instructed below.
How to return your SilverCanyonBoot.com purchase:
Easy $5 flat rate returns! Simply click the "Returns Manager" link on the top navigation bar from any SilverCanyonBoots.com page. Input your email address and order number. Follow the directions. Your return will be approved and a pre-paid UPS return label with be generated for you. The $5 flat rate return fee will be deducted from your refund unless we determine the reason for the return has been caused by Silver Canyon.
Please allow 3-5 business days after receipt for your refund to be processed. We will send a return notification email for your records. Shipping and Handling fees are not refundable.
For more information about our Easy $5 Flat Rate Returns, click this Pre-Paid Return Label link.
For purchases made from an Authorized Silver Canyon Dealer:
Contact the Dealer for their return instructions.